Using the STAR Method to Provide Developmental Feedback The STAR Method is a structured approach managers can also utilize when providing employees with developmental feedback. The goal is to point the employee to a more effective approach & ultimately better outcome. A manager describes the situation, task & result. They offer an Alternative Action &…
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Using the STAR Method to Provide Positive Feedback The STAR Method (Situation, Task, Action, Result) is a structured approach for managers to provide positive feedback. Employees received clear, concise & impactful feedback that highlights what they did well, along with the positive consequences of their actions. Steps for Using the STAR Method for Providing Positive…
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We may not want to admit it, but we are all biased Some common performance review biases: RECENCY: Managers focus on the most recent time period instead of the total time period.Prevention: Collect employee feedback at different times throughout the year to have more frequent data points. PRIMACY: Managers emphasize information learned early on over…
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A goal we think about but fail to write down is one that may soon be forgotten. We are reminded of the goal every so often, but there is little likelihood of achieving it. An example may be, “I work as an HR Generalist & I want to become my company’s Director of Human Resources.”…
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Managers need to provide employees with up-to-date information to guide their work & provide a line-of-sight to the organization’s objectives, so they are not in the dark An employee begins a new role as a hotel’s Guest Experience Manager. After the first week on the job, the manager says they need to work on their…
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