Useful articles

Two employees shaking hands

Business Etiquette Training is Making a Comeback

Have you seen the recent slew of articles about the hesitancy of companies to hire new college grads?   Many companies even admit to firing Gen Z workers (born 1997-2012) not long after hiring them due to their lack of preparedness, professionalism, communication/interpersonal skills & work ethic. “Zoomers” started their first jobs during the pandemic via…

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Employees writing on a whiteboard during a meeting

The Never-ending Cycle of Meetings

“I wish I was included in more meetings,” said no one ever. Instead, we find ourselves trapped in a never-ending cycle of meetings that takes away from our creativity, productivity & overall well-being. Scheduled meetings often suffer from: -Lack of Clarity – failing to send out a defined agenda ahead of time that details the…

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Virtual meeting

Keeping Meetings in Check with Ground Rules

Have you experienced these thoughts during team meetings? – “This could have been an email”– “Why are we still talking about this?”– “I already know what he is going to say.”– “We aren’t getting out of here until everyone agrees with her.”– “No one wants to hear why we can’t get this project done on…

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Clock sitting on a bench

The Impact of Interruptions in the Workplace

I know I receive several interruptions daily, but I was surprised to learn that most of us are being interrupted every 2 minutes! Can you relate? At a previous company I worked for (where everyone started around the same time) the first hour of each day was designated as “quiet time.” I am a morning…

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Employee typing on a laptop with the word assessment written on the board behind them

Dreading Those Annual Performance Reviews?

Many people express anxiety when it comes to delivering & receiving annual performance reviews. Performance reviews can be overly subjective, especially when:-Goals are unclear or difficult to measure-There is inconsistent application in performance criteria across employees / over time-Evaluators lack training & practice delivering feedback-Unconscious bias is present that influences evaluator’s assessments A better approach…

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Manager giving positive feedback to an employee

Providing Positive Feedback

Using the STAR Method to Provide Positive Feedback The STAR Method (Situation, Task, Action, Result) is a structured approach for managers to provide positive feedback. Employees received clear, concise & impactful feedback that highlights what they did well, along with the positive consequences of their actions. Steps for Using the STAR Method for Providing Positive…

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Employees Evaluating Feedback/Charts

Performance Review Biases

We may not want to admit it, but we are all biased  Some common performance review biases: RECENCY: Managers focus on the most recent time period instead of the total time period.Prevention: Collect employee feedback at different times throughout the year to have more frequent data points. PRIMACY: Managers emphasize information learned early on over…

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SMART Goals

Goal Setting

A goal we think about but fail to write down is one that may soon be forgotten. We are reminded of the goal every so often, but there is little likelihood of achieving it. An example may be, “I work as an HR Generalist & I want to become my company’s Director of Human Resources.”…

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